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Privacy Policy (Mansha - The Speducators)

 

Effective date: 05 Apr 2026

Business name: Mansha - The Speducators (“we”, “us”, “our”)
Address: Saket, New Delhi, Delhi, India
Contact: contact@manshathespeducators.in

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1) What this policy covers

This Privacy Policy explains how we collect, use, share, store, and protect personal information when you visit our website, contact us, or use our special education services.​

 

2) Information we collect

We may collect the following categories of information:

A. Information you provide

  • Identity & contact details: name, phone number, email address, city/address (if shared).

  • Child/student information: name and details you share about the child/student.

  • Health/sensitive information:diseases/medical conditions, previous diagnosis, assessment/therapy-related information you choose to share.

  • Messages and inquiries: information you send via forms, email, WhatsApp, chat, or social media.

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, approximate location (city/region), referring pages.

  • Cookies and similar technologies:used for site functionality, preferences, and analytics (see Section 6).

C. Information from third parties If you contact us via third-party platforms, we may receive information from:

  • WhatsApp / Chaty (chat widget)

  • Instagram

  • Google Business Profile

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3) How we use your information

We use information to:

  • Respond to inquiries and provide support.

  • Provide and improve our special education services.

  • Schedule sessions and communicate with you.

  • Maintain records related to services (including information you share about diagnoses/conditions).

  • Improve website performance and user experience.

  • Comply with legal obligations and protect our rights and safety.

 

4) Legal basis / grounds for processing

We process personal information based on one or more of the following:

  • Consent (especially for sensitive health-related information you choose to share).

  • Performance of services (to communicate and deliver requested services).

  • Legitimate interests (e.g., improving our website, preventing fraud, ensuring security).

  • Legal obligations (record-keeping or responding to lawful requests).

 

5) Sharing of information

We do not sell your personal information. We may share information with:

  • Service providers who help operate our website and communications (e.g., website hosting, chat/WhatsApp integration, analytics tools).

  • Professional advisors(legal/accounting) when necessary.

  • Authorities if required by law or to protect rights, safety, and security.

When we share information, we aim to share only what is necessary.

 

6) Cookies and analytics

We use cookies and similar technologies to:

  • Enable core site functionality.

  • Remember preferences.

  • Understand how visitors use the site.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

 

7) Children’s privacy

Our services may involve children/minors. We expect a parent/guardian to provide information and consent where required. Please do not submit a child’s personal information unless you are the parent/guardian or have appropriate authority.

 

8) Sensitive information (health/diagnosis)

Information about diseases and previous diagnoses may be considered sensitive. Please share only what you are comfortable sharing. We use this information only for providing and improving services and communicating with you, and we take steps to protect it.

 

9) Payments

We do not currently collect payments through the website. If we enable online payments in the future, payment processing will be handled by a payment provider and additional details will be provided at that time.

 

10) Data retention

We keep personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. We may retain inquiry records for a reasonable period to manage follow-ups and service continuity.

 

11) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

 

12) Your rights and choices

Depending on applicable law, you may request to:

  • Access, correct, or update your information.

  • Withdraw consent (where processing is based on consent).

  • Request deletion of your information (subject to legal/legitimate retention needs).

To make a request, email contact@manshathespeducators.com.

 

13) International transfers

Your information may be processed by service providers that operate in other countries. Where this occurs, we take reasonable steps to ensure appropriate safeguards.

 

​14) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Effective date” above when changes are made.

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